Result Summary for Survey:CS&T Long Term Planning Survey #2

CS&T Long Term Planning Survey #2

1. As an owner-member of CS&T, I feel a true sense of 'Ownership' in the club.
	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	N/A	Rating Average	Response Count
1.	3.8% (4)	11.4% (12)	27.6% (29)	31.4% (33)	25.7% (27)	0.0% (0)	3.64	105
	answered question							105
	skipped question							4

2. What town do you live in?
		Response Percent	Response Count
Chelmsford		88.8%	95
Other (please specify)		11.2%	12
	answered question		107
	skipped question		2

3. Please tell us how many people in your household utilize the club
	1	2	3	4	5+	N/A	Rating Average	Response Count
Adults	9.4% (10)	74.5% (79)	1.9% (2)	5.7% (6)	8.5% (9)	0.0% (0)	2.29	106
Children	15.1% (13)	47.7% (41)	24.4% (21)	10.5% (9)	2.3% (2)	0.0% (0)	2.37	86
	answered question							107
	skipped question							2

4. Following is my interest level in each of the alternative swim or tennis lesson options:
	No Interest	Very Little Interest	Neutral	Some Interest	Very Strong Interest	Not Applicable	Response Count
Evening Swim Lessons/ 8 & under	51.5% (50)	4.1% (4)	11.3% (11)	7.2% (7)	7.2% (7)	18.6% (18)	97
Evening Tennis Lessons/ 8 & under	51.6% (49)	3.2% (3)	13.7% (13)	8.4% (8)	4.2% (4)	18.9% (18)	95
Evening Swim Lessons/ 9 & over	49.5% (48)	9.3% (9)	13.4% (13)	9.3% (9)	10.3% (10)	8.2% (8)	97
Evening Tennis Lessons/ 9 & over	45.9% (45)	6.1% (6)	16.3% (16)	14.3% (14)	10.2% (10)	7.1% (7)	98
Evening Swim Lessons/ Adult	40.4% (40)	5.1% (5)	11.1% (11)	22.2% (22)	12.1% (12)	9.1% (9)	99
Evening Tennis Lessons/ Adult	24.0% (24)	3.0% (3)	13.0% (13)	31.0% (31)	23.0% (23)	6.0% (6)	100
	answered question						103
	skipped question						6

5. Please indicate your interest in the following facilities or service options not currently offered at the club.
	No Interest	Very Little Interest	Neutral	Some Interest	Very Interested	Rating Average	Response Count
Function Hall - Separate building	21.5% (20)	12.9% (12)	19.4% (18)	24.7% (23)	21.5% (20)	1.43	93
Function Hall - Same footprint as existing (ie 2nd Floor)	20.7% (19)	8.7% (8)	20.7% (19)	29.3% (27)	20.7% (19)	1.41	92
Bubble for Pool (year-round option)	19.6% (18)	9.8% (9)	6.5% (6)	28.3% (26)	35.9% (33)	1.55	92
Bubble for Tennis Hard Courts (Year-round option)	33.0% (31)	10.6% (10)	17.0% (16)	20.2% (19)	19.1% (18)	1.52	94
Dedicated Snack Bar	17.2% (16)	10.8% (10)	17.2% (16)	26.9% (25)	28.0% (26)	1.45	93
Additional Parking	11.6% (11)	10.5% (10)	16.8% (16)	29.5% (28)	31.6% (30)	1.43	95
Indoor Lounge	17.6% (16)	7.7% (7)	18.7% (17)	34.1% (31)	22.0% (20)	1.40	91
Other (please specify)							19
	answered question						95
	skipped question						14

6. The club needs a function hall for general meetings and member use.
	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	N/A	Rating Average	Response Count
6.	12.6% (12)	15.8% (15)	17.9% (17)	29.5% (28)	24.2% (23)	0.0% (0)	1.37	95
Comments								13
	answered question							95
	skipped question							14

7. The function hall should be a separate structure on the grounds of the club.
	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	N/A	Rating Average	Response Count
7.	12.8% (12)	12.8% (12)	46.8% (44)	10.6% (10)	11.7% (11)	5.3% (5)	2.96	94
Comments								8
	answered question							94
	skipped question							15

8. The function hall should be housed in the same 'foot-print' of the existing clubhouse (ie. 2nd floor)
	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	N/A	Rating Average	Response Count
8.	9.6% (9)	14.9% (14)	37.2% (35)	19.1% (18)	13.8% (13)	5.3% (5)	3.13	94
Comment								8
	answered question							94
	skipped question							15

9. The function hall should only be built if it can generate revenue from rental income.
	Strong Disagree	Disagree	Neutral	Agree	Strongly Agree	N/A	Rating Average	Response Count
9.	9.8% (9)	20.7% (19)	21.7% (20)	26.1% (24)	15.2% (14)	6.5% (6)	1.27	92
Comment								15
	answered question							92
	skipped question							17

10. The function hall should ONLY be available to members of the club.
	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree	N/A	Rating Average	Response Count
10.	7.6% (7)	10.9% (10)	26.1% (24)	23.9% (22)	23.9% (22)	7.6% (7)	3.49	92
Comment								9
	answered question							92
	skipped question							17

11. Some respondents in Survey #1 indicated dissatisfaction with the clubhouse facilities, suggesting in effect that they require 'updating'. Do you agree that the facilities need updating?
		Response Percent	Response Count
Yes		81.9%	77
No		13.8%	13
N/A		4.3%	4
Comments			28
	answered question		94
	skipped question		15

12. Please indicate below what your priorities would be in updating the facilities of the club.
	1st prioirity	2nd priority	3rd priority	4th priority	5th priority	Rating Average	Response Count
Clubhouse Entrance/common area	14.6% (12)	39.0% (32)	29.3% (24)	6.1% (5)	11.0% (9)	2.60	82
Locker Rooms	55.2% (48)	19.5% (17)	14.9% (13)	10.3% (9)	0.0% (0)	1.80	87
Clubhouse Exterior	0.0% (0)	7.6% (6)	19.0% (15)	44.3% (35)	29.1% (23)	3.95	79
Tennis Clubhouse facilities	7.2% (6)	10.8% (9)	16.9% (14)	25.3% (21)	39.8% (33)	3.80	83
Shaded Tents / Arbors	25.6% (22)	24.4% (21)	20.9% (18)	11.6% (10)	17.4% (15)	2.71	86
Other (please specify)							19
	answered question						90
	skipped question						19

13. A general theme from the first survey was that people were open to improvements and change, provided those changes did not negatively impact the 'character' of the club. Please indicate those changes that you feel would change the character either positively or negatively.
	Negative	Positive	Neutral (Neither positive or negative)	Response Count
Function Hall - separate	25.3% (23)	37.4% (34)	37.4% (34)	91
Function Hall - existing footprint	25.0% (23)	42.4% (39)	32.6% (30)	92
Pool Bubble (Year-round)	23.9% (22)	51.1% (47)	25.0% (23)	92
Tennis Bubble (Year-round)	19.6% (18)	37.0% (34)	43.5% (40)	92
Clubhouse Updating	0.0% (0)	87.9% (80)	12.1% (11)	91
Other (please specify if positive or negative)				8
	answered question			92
	skipped question			17

14. The Courts are generally available to me at the following times.
	True	False	N/A	Response Count
Weekday Mornings	21.0% (17)	27.2% (22)	53.1% (43)	81
Weekday Afternoons	38.8% (31)	8.8% (7)	52.5% (42)	80
Weekday Evenings	48.8% (40)	3.7% (3)	47.6% (39)	82
Weekend Days	45.1% (37)	6.1% (5)	48.8% (40)	82
Weekend Nights	42.7% (35)	4.9% (4)	52.4% (43)	82
Comments/Concerns				10
	answered question			84
	skipped question			25

15. If given a choice for lighted night play, my preference would be:
		Response Percent	Response Count
Repair lighting on the hard courts.		47.2%	34
Install lighting on the clay courts.		52.8%	38
Comments:			10
	answered question		72
	skipped question		37

16. Please rate the quality of the courts on the following scale.
	Very Bad Condition	Bad Condition	Neutral	Good Condition	Very Good Condition	N/A	Rating Average	Response Count
Hard Courts	3.6% (3)	25.0% (21)	21.4% (18)	17.9% (15)	1.2% (1)	31.0% (26)	1.07	84
Clay Courts	0.0% (0)	1.2% (1)	14.0% (12)	43.0% (37)	12.8% (11)	29.1% (25)	1.18	86
Comments:								12
	answered question							86
	skipped question							23

17. The pool is generally available to me at the following times.
	True	False	N/A	Response Count
Weekday Mornings	25.3% (22)	64.4% (56)	10.3% (9)	87
Weekday Afternoons	86.5% (77)	3.4% (3)	10.1% (9)	89
Weekday Evenings	94.4% (85)	2.2% (2)	3.3% (3)	90
Weekend Days	88.6% (78)	8.0% (7)	3.4% (3)	88
Weekend Nights	95.6% (86)	3.3% (3)	1.1% (1)	90
Comments:				13
	answered question			91
	skipped question			18

18. Would you be interested in a year-round program (swim/tennis) at CS&T if it were available?
		Response Percent	Response Count
Yes		72.7%	64
No		27.3%	24
Comments:			23
	answered question		88
	skipped question		21

19. Please indicate your interest in the following facilities or service options not currently offered at the club.
	No Interest	Very Little Interest	Neutral	Some Interest	Very Interested	Rating Average	Response Count
Separate Dive Pool	29.7% (27)	20.9% (19)	11.0% (10)	25.3% (23)	13.2% (12)	1.43	91
Heater for the main pool	5.4% (5)	8.7% (8)	15.2% (14)	28.3% (26)	42.4% (39)	1.48	92
Hot Tub	52.2% (47)	6.7% (6)	4.4% (4)	16.7% (15)	20.0% (18)	1.72	90
Other (please specify)							14
	answered question						92
	skipped question						17

20. Please indicate whether you (or someone you know) would be interested in (and would support the club offering) any of the following optional membership programs.
		Response Percent	Response Count
Child /Swim only		13.3%	12
Child /Tennis only		8.9%	8
Adult (single)/Swim only		11.1%	10
Adult (single)/Tennis only		12.2%	11
Family / Swim only		23.3%	21
Family / Tennis only		11.1%	10
August Only		16.7%	15
All of the above		14.4%	13
None of the above		50.0%	45
Other (please specify)		14.4%	13
	answered question		90
	skipped question		19

21. Please indicate which of the following options for capital funding you would support as an owner/member of CS&T. (Check as many or as few as you choose)
		Response Percent	Response Count
One-time assessment		34.5%	29
Paid naming rights		38.1%	32
Personalized brick sales		67.9%	57
Increase in membership		25.0%	21
Increase in dues		38.1%	32
Additional fees for swim/tennis lessons and teams		27.4%	23
Mortgage/loan		33.3%	28
Capital fund raising campaign		58.3%	49
Other (please specify)		14.3%	12
	answered question		84
	skipped question		25

22. Please indicate the priority that you would propose for the various funding options. (Note - please enter a response on all options, whether you support them or not. This will allow for clear understanding of the members priorities).
	1st Priority	2nd Priority	3rd Priority	4th Priority	5th Priority	6th Priority	7th Priority	8th Priority	Rating Average	Response Count
One-time assessment	13.0% (12)	13.0% (12)	8.7% (8)	7.6% (7)	14.1% (13)	15.2% (14)	8.7% (8)	19.6% (18)	4.75	92
Paid naming rights	12.0% (11)	17.4% (16)	8.7% (8)	18.5% (17)	10.9% (10)	12.0% (11)	7.6% (7)	13.0% (12)	4.30	92
Personalized brick sales	13.0% (12)	21.7% (20)	28.3% (26)	10.9% (10)	6.5% (6)	9.8% (9)	4.3% (4)	5.4% (5)	3.50	92
Increase in membership	8.7% (8)	5.4% (5)	10.9% (10)	6.5% (6)	10.9% (10)	9.8% (9)	22.8% (21)	25.0% (23)	5.51	92
Increase in dues	7.6% (7)	6.5% (6)	8.7% (8)	15.2% (14)	10.9% (10)	17.4% (16)	15.2% (14)	18.5% (17)	5.21	92
Additional fees for swim/tennis lessons and teams	10.9% (10)	4.3% (4)	10.9% (10)	9.8% (9)	14.1% (13)	9.8% (9)	16.3% (15)	23.9% (22)	5.26	92
Mortgage/loan	10.9% (10)	13.0% (12)	7.6% (7)	15.2% (14)	17.4% (16)	9.8% (9)	14.1% (13)	12.0% (11)	4.61	92
Capital fund raising campaign	31.5% (29)	14.1% (13)	12.0% (11)	10.9% (10)	7.6% (7)	9.8% (9)	5.4% (5)	8.7% (8)	3.43	92
	answered question									92
	skipped question									17

23. Please indicate whether you filled out the first survey.
		Response Percent	Response Count
Yes		43.3%	39
No		56.7%	51
	answered question		90
	skipped question		19

24. Please indicate whether you would be interested in participating in a 'town-meeting' style forum to discuss the Long Term Planning project and surveys (Y/N).
		Response Percent	Response Count
Yes		79.8%	71
No		20.2%	18
Comments:			1
	answered question		89
	skipped question		20

25. Please make any additional comments or suggestions in the space provided below.
		Response Count
		33
	answered question	33
	skipped question	76